C3.ai Review: Enterprise AI Software

About C3.ai

What is C3.ai?

C3.ai is an enterprise AI software company that specializes in providing solutions designed to help organizations harness the power of artificial intelligence to improve their operations and decision-making processes. The primary purpose of C3.ai is to enable businesses to build, deploy, and operate AI applications at scale, addressing complex challenges across various industries. The target audience includes large enterprises in sectors such as manufacturing, energy, financial services, and government, who are looking to leverage AI for enhanced productivity, efficiency, and data-driven insights.

C3.ai solves critical problems such as data silos, inefficient processes, and the complexities of implementing AI technologies. By offering a unified platform that integrates data management, AI tools, and application development, C3.ai enables organizations to unlock the full potential of their data, driving better business outcomes.

Summary of C3.ai Software

C3.ai’s software platform is known for its user-friendly interface and robust features that cater to both technical and non-technical users. The platform allows organizations to streamline their AI initiatives with significant capabilities including:

• Data Integration: Seamlessly integrates data from various sources to provide a comprehensive view for analysis.
• Application Development: Supports the rapid development of AI applications tailored to specific business needs.
• Predictive Analytics: Utilizes machine learning algorithms to forecast trends and outcomes, enhancing strategic planning.
• Scalability: Designed to scale with business needs, accommodating growing data volumes and complexity.
• Security and Governance: Ensures data integrity and compliance with industry standards.

The usability of C3.ai is a key highlight, as it simplifies complex AI processes, making it accessible for users with different levels of expertise.

Top Reasons to Choose C3.ai Over Competitors

1. Comprehensive Platform: C3.ai provides an all-in-one platform that integrates data management, AI modeling, and application deployment, reducing the need for multiple tools.
2. Industry-Specific Solutions: With over 130 pre-built applications tailored for different industries, C3.ai addresses specific use cases effectively, unlike many competitors who offer generic solutions.
3. Proven Track Record: C3.ai has established partnerships with major companies and has a strong history of successful AI implementations, showcasing its reliability and effectiveness.
4. Scalability and Flexibility: The platform is designed to grow with the organization, allowing for easy adjustments and expansions in AI capabilities as business needs evolve.
5. User Empowerment: The platform supports no-code development, enabling users without extensive programming knowledge to build and deploy AI applications.

Best-Suited Audience for C3.ai

User Group	Specific Use Cases
Large Enterprises	Predictive maintenance in manufacturing and utilities
Financial Services	Fraud detection and risk assessment
Government Agencies	Public safety analytics and resource optimization
SMBs	Simplified AI solutions for operational efficiency
Data Scientists	Advanced analytics and model development
Business Analysts	Performance monitoring and demand forecasting

C3.ai stands out as a powerful tool for organizations aiming to integrate AI into their operations, providing tailored solutions that address industry-specific challenges while promoting data-driven decision-making.

Features

Core Features of C3.ai Software

Reporting Capabilities in C3.ai Software

C3.ai software offers robust reporting capabilities to help businesses leverage data for improved decision-making. Key features include:

• Unified Data Sources: Combines data from multiple sources for a comprehensive view.
• AI-Driven Insights: Uses artificial intelligence and machine learning for real-time insights and anomaly detection.
• Interactive Visualization: Provides tools for visualizing relationships and exploring data in detail.
• Automated Data Ingestion: Automates data cleaning and preparation for accurate reporting.

Key Metrics Tracked:

• Performance metrics (efficiency, productivity).
• Multi-touch attribution insights for marketing effectiveness.
• Spend and exposure data across channels.
• Event tracking for conversions and success rates.

Applications:

• Informing strategic decisions.
• Optimizing performance and identifying inefficiencies.
• Strategic planning through market trend analysis.
• Real-time adjustments to underperforming initiatives.

Enhancing Workflow with Integrations in C3.ai

C3.ai supports a variety of integrations that enhance functionality:

• Microsoft Dynamics 365: For customer relationship management and conversation intelligence.
• Azure Cloud Services: Provides scalable AI application development.
• Over 200 Connectors: Access and integrate diverse data sources with ease.
• Data Virtualization: Uses existing data without duplication for efficient analytics.
• Pre-built Data Transformations: Accelerates data preparation with customizable workflows.

These integrations streamline workflows, improve data accessibility, and enable rapid deployment of AI solutions.

Mobile Apps for C3.ai

At present, C3.ai does not offer dedicated mobile apps. The platform focuses on delivering enterprise AI applications accessible through desktop and web interfaces. While this limits on-the-go functionality, the robust web-based tools cater to data-intensive tasks better suited for desktop environments.

Single Sign-On with C3.ai

C3.ai supports Single Sign-On (SSO), improving security and convenience:

• Compatible Platforms: Works with protocols like SAML, OAuth 2.0, and OpenID Connect, integrating with services such as Okta and Azure AD.
• Benefits:
  • Simplifies user login with one set of credentials.
  • Enhances security through centralized access control and multi-factor authentication.
  • Reduces password-related IT support costs.

Automation Features in C3.ai

C3.ai automates various business processes to save time and optimize efficiency:

• Predictive Maintenance: Forecast equipment failures to reduce downtime.
• Demand Forecasting: Enables accurate inventory planning.
• Supply Chain Optimization: Enhances logistics and reduces costs.
• Energy Management: Improves energy utilization.

By automating repetitive tasks, C3.ai allows businesses to focus on strategic initiatives.

Security Measures in C3.ai

C3.ai employs a comprehensive security framework:

• Certifications: SOC 2, SOC 3, GDPR compliance, HIPAA, and NIST certification.
• Safeguards:
  • Technical: Encryption, network security, continuous monitoring.
  • Physical: Secure data centers.
  • Administrative: Secure software development and governance.
• Third-Party Audits: Regular reviews to ensure adherence to security standards.

These measures ensure robust protection of user data and compliance with global regulations.

API Capabilities in C3.ai

C3.ai’s API enables extensive customization and integration:

• Customization: Over 200 pre-built data transformations using Python or JavaScript.
• Integration: Unified data access through virtualization and seamless connectivity with enterprise systems.
• Scalability: Supports enterprise-scale AI with up to 1.8 billion daily predictions.

Use cases include predictive analytics, anomaly detection, and supply chain management optimization.

Deployment Options in C3.ai

C3.ai offers flexible deployment models:

• Cloud-Based:
  • Pros: Scalability, lower upfront costs, and remote access.
  • Cons: Dependency on internet connectivity and potential data sovereignty concerns.
• On-Premises:
  • Pros: Greater control over data and security.
  • Cons: Higher initial investment and limited scalability.
• Hybrid: Combines the advantages of both, offering flexibility and control.

Pros and Cons of C3.ai

• Pros:
  • Scalability and enterprise-level AI capabilities.
  • Extensive integration options.
  • Advanced automation and security measures.
• Cons:
  • No dedicated mobile apps.
  • High complexity may require specialized expertise.
  • Potential cost challenges for smaller organizations.

C3.ai provides a powerful AI platform for enterprises, excelling in scalability, integration, and automation. However, businesses must weigh the costs and complexity to determine if it aligns with their needs.

Location

Locations and Branches

Location	Address	Country
Headquarters	1400 Seaport Blvd, Redwood City, California, 94063	United States
Branch	No specific address found	Belgium
Branch	10 York Rd, Waterloo, London, SE1 7ND	United Kingdom
Branch	No specific address found	Canada
Branch	43 Residency Road, Office# 06B101, 06G101, Bengaluru, KA 560025	India
Branch	1 Sussex Street, Office# 04-105, Sydney, NSW 2000	Australia

This table provides a detailed overview of C3.ai’s headquarters and branch locations.

History and Team

Year Founded

C3.ai was founded in 2009.

Number of Employees

As of 2024, C3.ai employs a total of 891 individuals.

Team

The table below provides details about the founder of C3.ai:

Name	Position
Thomas Siebel	Chairman and CEO

Pricing

Business Model of C3.ai Software

C3.ai is a software company that provides enterprise-level Artificial Intelligence (AI) solutions, primarily leveraging a SaaS (Software as a Service) model. The company focuses on enabling businesses to deploy and operate AI applications at scale, catering to various industries including energy, manufacturing, healthcare, and financial services. Below is a detailed breakdown of the key components of C3.ai’s business model:

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Pricing Plans

C3.ai offers AI-powered solutions primarily through a pilot-based model, with pricing plans structured to suit enterprises looking to evaluate and scale AI applications. The company provides custom solutions depending on enterprise needs, but the general pricing options are listed below:

Pricing Plan	Cost	Duration	Included Features
C3 Generative AI: Production Pilot	$250,000	3 months	– 1 C3 Generative AI Application – 3 COE resources for 1 quarter – Unlimited users – Hosted within customer’s cloud account (hosting fees excluded) – Post pilot usage at $0.55 per vCPU or vGPU-Hour
C3 AI Pilot	$500,000	6 months	– 1 C3 AI Application – 3 COE resources for 2 quarters – Unlimited developer and data scientist seats – Unlimited vCPU usage – Post pilot usage at $0.55 per vCPU or vGPU-Hour

Additional Information:

• Post-Pilot Usage: After the initial pilot phase, both plans allow for on-demand usage at a rate of $0.55 per vCPU or vGPU-Hour.
• Enterprise Pricing: For larger-scale deployments or customized requirements, C3.ai offers enterprise-level pricing. This involves tailored solutions and pricing that align with the specific needs of the organization. Businesses must contact C3.ai for details.

The pricing structure reflects C3.ai’s focus on enterprise-level AI deployment, offering scalability and flexibility for companies looking to adopt AI solutions effectively.

Funding and market

Industry

C3.ai operates in the Enterprise Artificial Intelligence (AI) and Internet of Things (IoT) software industry. This industry focuses on providing AI-driven solutions for businesses, enabling them to enhance operational efficiency, predictive analytics, and customer engagement through advanced technologies.

Market

Description

The enterprise AI market is rapidly evolving, driven by the increasing demand for AI applications across various sectors. C3.ai specializes in providing over 40 enterprise AI applications catering to industries such as oil and gas, federal defense, aerospace, high tech, energy, utilities, manufacturing, and life sciences.

Market Size

The global enterprise IoT market reached $269 billion in 2023, reflecting a year-over-year growth of 15%. C3.ai’s revenue for the fiscal year 2023 was $266.8 million, with 86% of this revenue coming from subscription services.

Market Share

C3.ai holds a significant position in its market, with applications prevalent in industries such as:

• Oil & Gas: 33.8%
• Federal, Defense & Aerospace: 28.9%
• High Tech: 13.2%
• Energy & Utilities: 11.4%
• Manufacturing: 4.2%
• Others: 8.5%

Funding

C3.ai has raised a total of $444 million across 10 funding rounds. Below is a detailed breakdown of the funding rounds:

Date	Funding Round	Amount Raised	Key Investors
Early Rounds	Seed Funding	$X million	Details Unknown
Round A	Venture Round	$X million	Details Unknown
Total Funding	$444 Million

Note: Details are placeholders but KEY funding

Latest news

Latest Updates and News about C3.ai

C3 AI at a Glance

C3 AI provides enterprise AI software that can be implemented in weeks and scaled across global organizations to deliver significant economic value. The company offers a family of integrated products, including the C3 AI Platform and industry-specific AI applications.

• Headquarters: Redwood City, CA
• Customers: Includes Shell, Bank of America, U.S. Air Force, Koch Industries, and more.
• Partnerships: Collaborations with Google Cloud, Microsoft, Amazon, Raytheon, and others.
• Products: The C3 AI Platform, C3 AI Applications, and tools for developers (low-code/no-code environments).

Learn more: C3.ai Overview

Fiscal Third Quarter 2025 Financial Results

• Reported 26% year-over-year revenue growth.
• Expanded strategic partnerships with Microsoft, AWS, and McKinsey QuantumBlack.

Details: C3 AI Financial Results

Strategic Alliances & Partnerships

• C3 AI has announced a new strategic alliance with McKinsey & Company to accelerate enterprise-scale AI transformations.

Details: C3 AI Newsroom

Stock Market Insights

• C3.ai’s stock has shown high volatility, with significant fluctuations observed in November 2023.

Details: Is AI Stock a Buy?

Upcoming Events & Activities

• C3 AI participated in the 2023 World Economic Forum in Davos, hosting discussions on ESG, Supply Chain, and Healthcare.
• CEO Thomas Siebel spoke on “Investing in AI.”

Details: World Economic Forum Presence

These updates provide an in-depth look into the company’s activities, financial performance, partnerships, and market presence. For more specific details or to follow up on a particular topic, refer to the links provided.

Search Trends

Analyzing Search Volume and Popularity Trends for C3.ai

Keyword Search Volume Table

Keyword	Search Volume	Competition Level	Competition Index	Low Top of Page Bid	High Top of Page Bid	CPC
C3 AI	27,100	Low	11	$1.72	$5.56	$3.57
Generative AI	60,500	Medium	45	$3.25	$7.75	$8.03
Enterprise AI	2,400	Medium	37	$8.09	$36.45	$21.04
C3 Generative AI Product Suite	10	Low	20	N/A	N/A	$8.00
Generative AI-enabled search	N/A	N/A	N/A	N/A	N/A	N/A
Enterprise AI transformation	N/A	N/A	N/A	N/A	N/A	N/A
Metadata extraction	1,000	Low	24	$1.71	$6.30	$8.59
Topic modeling	2,400	Low	0	$0.08	$0.47	$0.25
Multimodal information retrieval	10	Low	0	N/A	N/A	N/A
AI for business	6,600	Medium	44	$4.65	$19.45	$17.20
AI-powered insights	50	Low	29	$4.49	$15.38	N/A

Search Volume Analysis

The keyword “Generative AI” exhibits the highest search volume (60,500), indicating substantial interest in generative AI technology. The company-specific keyword “C3 AI” has a significant search volume of 27,100, showing robust awareness and interest in the brand. Other relevant keywords such as “Enterprise AI” (2,400) and “AI for business” (6,600) suggest focus areas of the company’s solutions. However, niche phrases like “C3 Generative AI Product Suite” and “Multimodal information retrieval” have very low search volumes (10), reflecting limited reach or emerging interest.

Trend of Popularity

The search trends suggest that C3.ai is benefiting from the rising interest in generative AI and enterprise-focused AI solutions. Keywords with moderate to high search volumes are tied to broader industry trends, indicating that C3.ai aligns with these growing areas. However, lower search volumes for highly specific terms may highlight opportunities for targeted marketing or awareness campaigns.

Investigating Reasons for Trends

Next steps involve using tools such as google_search_tool and url_retriever to explore specific reasons behind these trends, such as recent news, product launches, or market activities influencing the company’s popularity.

Review

Customers

1. Shell: Shell uses C3.ai to integrate AI across its operations, employing over 100 AI applications in business areas such as upstream, downstream, and manufacturing. The platform is instrumental in predictive maintenance, asset optimization, and reliability enhancement. Shell leverages AI solutions to monitor thousands of industrial assets, improving reliability and reducing costs. This partnership allows Shell to scale AI solutions effectively.
2. Con Edison: This U.S. energy giant utilizes C3 AI Ex Machina to enhance customer engagement in energy efficiency programs. By analyzing historical energy usage data, the software segments customers based on their energy consumption patterns. This insight enables personalized marketing efforts, boosting customer adoption of energy-saving measures and improving the overall strategy.
3. Bank of America: The bank employs C3.ai’s AI-driven analytics to enhance customer service and operational efficiency. Applications include risk assessment, fraud detection, and data-driven insights to improve customer experience.
4. Koch Industries: Koch Industries uses C3.ai for supply chain optimization and predictive analytics, which streamline operations and reduce costs. The AI solutions improve decision-making and operational efficiency across its business units.
5. U.S. Air Force: The Air Force integrates C3.ai to enhance operational readiness through predictive maintenance and data analytics. The AI-enabled framework improves resource management and mission readiness.

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Alternatives

Software	Key Features	Pricing	Target Audience
Google Cloud	Scalable cloud computing services, machine learning capabilities, data storage, and analytics.	Contact Vendor	Businesses of all sizes
ArcGIS	Geographic information system (GIS) for spatial data analysis and mapping.	Contact Vendor	Organizations needing location intelligence
Splunk Enterprise	Data analysis and operational intelligence for machine-generated data, real-time insights.	Contact Vendor	IT operations and security teams
ServiceNow CSM	Customer service management platform for centralized request handling and automated responses.	Contact Vendor	Companies managing customer service
UiPath	Robotic process automation software to automate repetitive tasks and improve efficiency.	$420/month	Businesses looking to enhance operational efficiency
Reputation	Online reputation management, tracking reviews, and managing customer feedback.	Contact Vendor	Brands and businesses focused on reputation management
Clickworker	AI-driven automation and data processing, leveraging machine learning for decision-making.	$0/month (basic)	Organizations seeking cost-effective AI solutions
Docebo	AI-powered learning management system for corporate training, with personalized content recommendations.	$25,000/year	Companies focused on corporate training and eLearning
Clarifai	Advanced visual recognition and machine learning capabilities for image and video analysis.	Contact Vendor	Businesses needing AI visual recognition solutions

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Comparing FlowHunt with C3.ai

Both FlowHunt and C3.ai empower businesses with AI-driven automation and workflow optimization. While C3.ai specializes in enterprise-scale AI applications with prebuilt industry-focused solutions, FlowHunt offers a no-code platform that democratizes AI by allowing users to build custom workflows and chatbots effortlessly. Users can achieve similar automation capabilities in FlowHunt through its visual builder, AI tools, and knowledge integration, making it an accessible and flexible alternative for businesses of all sizes.