About Glean
Glean: Transforming Enterprise Knowledge Access
Primary Purpose:
Glean is an innovative enterprise AI platform designed to connect organizations to their collective knowledge. It aims to significantly enhance workplace productivity through its intelligent search capabilities, enabling employees to find, create, and automate tasks using the wealth of information stored across various applications.
Target Audience:
The platform primarily serves businesses and organizations seeking to streamline operations and boost efficiency with AI. Its tools cater to a wide range of users including knowledge workers, support teams, and management professionals.
Problems It Solves:
- Information Overload: Glean reduces the time spent searching across multiple platforms by providing relevant results quickly.
- Collaboration Gaps: Through its integration with numerous enterprise applications, Glean supports collaboration by offering a unified search experience.
- Data Management Challenges: It helps organize and manage vast amounts of enterprise data, ensuring teams can access accurate and up-to-date information.
Glean: Usability and Features at a Glance
Usability:
Glean is designed with a user-friendly interface, allowing individuals with varying technical expertise to navigate and use it effectively. Its support for natural language queries makes it approachable for anyone in the organization. Additionally, Glean’s no-code and low-code capabilities allow users to create custom AI applications without extensive programming knowledge.
Key Features:
- AI-Powered Search: Glean provides next-gen search capabilities, retrieving information from over 100 integrated applications.
- Custom AI Applications: Users can build no-code generative AI apps tailored to specific needs.
- Glean Agents: These intelligent assistants help users complete tasks like drafting emails or analyzing data.
- Real-Time Data Indexing: Glean ensures the retrieved data is always up-to-date by indexing in real-time.
Why Choose Glean?
Unique Selling Points:
- Comprehensive Integration: Glean stands out by integrating seamlessly with a wide variety of enterprise applications, ensuring access to diverse information sources.
- Generative AI Capabilities: It empowers organizations to build and deploy custom AI solutions, optimizing workflows and automation.
- User-Centric Design: Its ease of use and accessibility make it a practical choice for users across all technical levels.
- Industry Recognition: Glean’s innovative approach has earned it recognition, including being named a “Cool Vendor” in a Gartner report.
Top Reasons to Choose Glean Over Competitors:
- Aggregate all enterprise information into a single, intuitive interface.
- Build generative AI-powered applications for specific organizational needs.
- Improve productivity and collaboration across teams.
Who Benefits the Most from Glean?
| User Group | Description | Example Use Case |
|---|---|---|
| Knowledge Workers | Employees who need quick access to documents and communications from various tools. | A project manager retrieves all relevant project documents and updates with a single search query. |
| Support Teams | Customer support representatives who rely on knowledge bases and past cases for efficient service. | A support agent finds a solution to a common issue by searching through previous customer tickets. |
| Executives and Management | Leaders looking for insights into team performance and project statuses across multiple tools. | An executive retrieves departmental KPI data without sifting through multiple reports. |
Features
Reporting Capabilities and Business Insights
Glean software offers robust reporting capabilities that enable businesses to track key performance metrics effectively. These include but are not limited to user engagement rates, data trends, and system usage statistics. Businesses can leverage these insights to identify bottlenecks, streamline processes, and improve decision-making. The reporting tools are intuitive and customizable, allowing organizations to focus on metrics most relevant to their objectives. With visual dashboards, Glean makes it easier for teams to analyze and act on data quickly.
Enhancing Workflow with Key Integrations
Glean supports a wide array of integrations with popular platforms, enhancing its functionality and seamless workflow. These include integrations with tools like Slack, Microsoft Teams, Google Workspace, and Salesforce. By connecting with these systems, Glean streamlines communication, document management, and CRM workflows, ensuring that teams can access and organize information efficiently. These integrations eliminate the need for manual data entry and reduce the risk of errors, thereby boosting productivity.
On-the-Go Convenience with Mobile Apps
Glean offers mobile apps designed for both iOS and Android platforms. These apps come packed with features such as search capabilities, push notifications, and offline access to essential resources. Use cases for on-the-go users include quick document retrieval during meetings, real-time updates on project statuses, and collaboration with teammates from remote locations. The mobile apps are user-friendly and ensure that users can stay productive, even when away from their desks.
Streamlined Access with Single Sign On
Glean supports Single Sign-On (SSO) with compatibility across various platforms, including Okta, Azure AD, and Google SSO. This feature enhances user convenience by allowing seamless access to multiple tools and services using a single set of credentials. SSO also strengthens security by reducing the need for multiple passwords, thus minimizing the risk of unauthorized access. By integrating with trusted SSO providers, Glean ensures both ease of use and high-level security for its users.
Time Optimization Through Automation
Automation is a cornerstone of Glean’s offerings, providing features that save time and optimize tasks. Examples include automated data categorization, workflow notifications, and intelligent search capabilities powered by AI. These features reduce manual effort and allow teams to focus on higher-value tasks. For instance, Glean can automatically organize project-related documents into relevant folders or alert users about upcoming deadlines, ensuring that nothing falls through the cracks.
Comprehensive Security Measures
Glean places a high priority on data protection and privacy. It employs advanced encryption standards to secure data both in transit and at rest. The platform is compliant with recognized standards such as GDPR and SOC 2, ensuring that businesses meet regulatory requirements. Additional security features include role-based access controls and activity logging, which provide an added layer of protection against unauthorized access and data breaches.
API Capabilities for Customization
Glean offers a powerful API that allows businesses to customize and extend the platform’s functionality. The API supports integration with existing systems, enabling organizations to tailor Glean to their specific needs. Key capabilities include data synchronization, custom query building, and embedding Glean features into other applications. This flexibility makes Glean a versatile tool for businesses looking to enhance their digital ecosystems.
Deployment Options for Diverse Needs
Glean provides multiple deployment options, including cloud-based and on-premises solutions. The cloud-based option offers ease of access, automatic updates, and scalability, making it ideal for businesses seeking a hassle-free deployment. On the other hand, the on-premises option gives organizations complete control over their data and infrastructure, which is crucial for industries with stringent compliance requirements. Each option comes with its own set of advantages, allowing businesses to choose based on their specific needs.
Weighing the Pros and Cons
Glean has several strengths that make it a valuable tool for businesses. Its intuitive interface, robust search capabilities, and strong integration support are major advantages. Additionally, its focus on security and compliance ensures that sensitive data remains protected. However, some users may find the initial setup process complex, especially for advanced features. The reliance on internet connectivity for cloud-based functionality could also pose challenges in areas with unstable networks. Despite these minor drawbacks, Glean remains a highly effective solution for improving organizational efficiency.
Location
Locations and Branches
| Branch Name | Address | Country |
|---|---|---|
| Headquarters | 260 Sheridan Avenue Suite 300, Palo Alto, California, 94306 | United States |
| Leeds Office | 4 The Boulevard, Leeds Dock, Leeds, West Yorkshire, LS10 1PZ | United Kingdom |
Additional Information:
- Headquarters Location: Glean is headquartered in Palo Alto, California, at the address 260 Sheridan Avenue Suite 300, Palo Alto, California, 94306, United States.
- Branch in the UK: Glean has an office in Leeds, located at 4 The Boulevard, Leeds Dock, Leeds, West Yorkshire, LS10 1PZ, United Kingdom.
Glean was founded in 2019 by a team of former Google search engineers and offers an AI-powered platform for enterprise search and knowledge discovery. The company is known for utilizing generative AI technologies to enhance workplace productivity and improve information accessibility across various applications.
History and Team
Year Founded
Glean was founded in 2019 by Arvind Jain in Palo Alto, California.
Number of Employees
Glean currently has approximately 799 employees as of January 2025, based on the latest verified information.
Team
| Name | Position |
|---|---|
| Arvind Jain | Co-Founder & CEO |
| T.R. Vishwanath | Co-Founder |
| Tony Gentilcore | Co-Founder |
| Piyush Prahladka | Co-Founder |
Pricing
Pricing Plans
| Plan | Monthly Price | Annual Price | Features |
|---|---|---|---|
| Basic | $295 | $3,540 | – Up to 35 invoices/month – Unlimited users – ACH & Check payments – International payments (USD) – No overage fees – Seamless GL integrations – Centralized document storage – Automated accrual bookings and reversals – Easy vendor onboarding and management |
| Free Tier | Free | N/A | – $10 + 0.20% per transaction – Unlimited users – Automated prepaid amortizations – Custom approval workflows |
| Glean for Individuals | £12/month | £144 (annual) | – Record complete lecture audio – Screenshot online classes – Add notes, labels, and photos – Organize notes by class or subject – Search across recordings – Sync across devices |
| Glean Free Trial | Free | N/A | – 30-day unlimited access – No payment details required – Capture everything from class – Organize notes and time – Refine at your own pace – Sync notes between devices |
Additional Notes:
- Custom Pricing: Glean also provides options for custom pricing based on specific enterprise needs, which may include tailored features and support services.
- Enterprise Solutions: For larger organizations, Glean offers solutions that can accommodate higher volume requirements and enhanced support, which can be discussed directly with their sales team.
Funding and market
Industry
Glean operates in the enterprise software industry, focusing on AI-driven applications and infrastructure. Initially, Glean was established as an enterprise search tool to help organizations efficiently find information within internal systems. Recently, the company pivoted toward becoming a leading AI infrastructure provider, aiming to support enterprises in building AI-driven applications. The industry is rapidly growing as organizations increasingly seek to leverage artificial intelligence for improved efficiency and decision-making.
Market
Company Overview:
Glean is an AI-powered enterprise search and knowledge management platform recognized as a leader in knowledge discovery by IDC in their 2023–2024 MarketScape report. The platform focuses on simplifying access to organizational knowledge, enhancing information retrieval for enterprise workers, and integrating enterprise-ready search capabilities with generative AI features.
Market Description:
Glean operates within the knowledge management and enterprise search sectors. These markets are increasingly vital as organizations strive to optimize their information management systems and enhance productivity through AI-driven solutions. Glean’s primary offerings include knowledge discovery, data privacy, and security, which are crucial for enterprises handling sensitive information.
Market Size:
While specific figures for the overall market size dedicated solely to enterprise search and knowledge management are not readily available, the broader market for AI in enterprise solutions is experiencing rapid growth. Glean, for instance, has achieved a significant milestone of $100 million in annual recurring revenue (ARR) within just three years.
Valuation & Growth:
As of September 2024, Glean’s valuation soared to approximately $4.6 billion, reflecting robust interest and investment in AI technology, particularly in the context of enterprise solutions.
Market Share:
Glean’s market share in the project collaboration category is currently estimated at 0.00%, ranking it #182 among competitors. The company’s primary competitors include major players such as G Suite, which holds a significant market share of 83.82%, followed by Slack at 6.46%, and JIRA Software at 1.30%. While Glean is recognized for its innovative solutions, it still faces considerable competition in the marketplace.
Competitive Edge:
Glean distinguishes itself through its commitment to developing custom generative AI experiences tailored to the unique knowledge needs of organizations, ensuring that its platform remains relevant and effective in improving enterprise productivity.
Funding
Glean has raised approximately $600 million across five funding rounds. Here is a detailed breakdown:
| Round | Date | Amount Raised | Valuation | Lead Investors | Notable Participants |
|---|---|---|---|---|---|
| Series A | 2019 | $10 million | Not disclosed | Not disclosed | Not disclosed |
| Series B | 2020 | $30 million | Not disclosed | Not disclosed | Not disclosed |
| Series C | 2021 | $100 million | $1 billion | Sequoia Capital | Kleiner Perkins, Lightspeed Venture Partners |
| Series D | 2023 | $200 million | $2.2 billion | Kleiner Perkins, Lightspeed Venture | Other investors include IVP and Sequoia |
| Series E | September 2024 | $260 million | $4.6 billion | Altimeter Capital, DST Global | SoftBank Vision Fund 2, Craft Ventures, Sapphire Ventures |
This funding history reflects Glean’s strong growth trajectory and its commitment to expanding its AI capabilities in the enterprise sector.
Stocks
Glean is a privately held company and does not have publicly traded stocks. As such, it does not possess a stock ticker symbol associated with public exchanges like the NYSE or Nasdaq. Glean’s shares are owned by its founders, management, employees, and private investors. While it issues stock for equity ownership among its stakeholders, acquiring shares is limited to private transactions and is not accessible through public markets.
This comprehensive analysis provides an in-depth view of Glean’s industry, market, funding, and stock status.
Latest news
Latest News and Developments About Glean
Glean Achieves $4.6 Billion Valuation Through Series E Funding
Source: Crunchbase
Glean, an AI-powered work assistant and enterprise search startup, recently raised over $260 million in a Series E funding round, doubling its valuation to $4.6 billion. This success comes merely seven months after its $2.2 billion valuation following its Series D funding. The funding round was co-led by Altimeter Capital and DST Global. Founded by former Google engineers, Glean leverages generative AI to enhance enterprise search capabilities and allows users to develop custom AI applications on its platform.
Glean Agents: Expanding AI for Enterprises
Source: Glean Newsroom
Glean introduced “Glean Agents,” a horizontal agent environment aimed at empowering businesses and employees to build AI agents for workplace productivity. This innovation further expands Glean’s Work AI platform by enabling enterprises to create tailored AI solutions.
Recognition in AI Innovations
Source: Fortune
Glean was recently recognized among the “Fortune 50 AI Innovators,” highlighting its contributions to advancing AI technology in workplace solutions.
Upcoming Features and Innovations
Source: Glean Updates
In 2023, Glean released several significant features, including Shared Collections, Transcription on Mobile, Import Audio, and Single Sign-On (SSO). A major release, “Quiz Me,” is planned for 2024. This generative AI-powered tool will allow users to generate multiple-choice questions from recorded class content, aiding in retrieval practice and assessment preparation.
Media Coverage
- Business Insider: Discussed Glean’s focus on addressing security threats in AI models. Read More
- NYSE Interview: Glean’s CEO shared insights on how companies are leveraging its platform for productivity. Watch on YouTube
Search Trends
Search Volume Analysis of Glean.com
Search Volume Table
| Keyword | Search Volume | Competition | Competition Index | Low Top of Page Bid | High Top of Page Bid | CPC |
|---|---|---|---|---|---|---|
| AI enterprise search | 110 | LOW | 25 | $10.18 | $66.06 | $75.73 |
| AI assistant for work | 90 | LOW | 28 | $3.14 | $11.00 | $10.83 |
| Generative AI platform | 480 | MEDIUM | 37 | $4.17 | $12.96 | $13.98 |
| Glean AI | 6600 | MEDIUM | 37 | $6.00 | $12.30 | $8.75 |
| Enterprise AI solutions | 210 | LOW | 20 | $13.31 | $36.73 | $48.18 |
| AI-powered work assistant | – | – | – | – | – | – |
| Glean enterprise search | 210 | MEDIUM | 53 | $6.79 | $22.84 | $9.45 |
| AI knowledge discovery | 10 | MEDIUM | 36 | $4.57 | $13.67 | – |
| AI workplace automation | – | – | – | – | – | – |
| Glean generative AI | 20 | MEDIUM | 38 | $4.79 | $40.11 | $11.85 |
| Enterprise data search AI | – | – | – | – | – | – |
| Glean integrations | 90 | LOW | 27 | $2.18 | $17.12 | $3.84 |
| AI work productivity | – | – | – | – | – | – |
| AI chat applications | – | – | – | – | – | – |
| Custom AI solutions for enterprise | – | – | – | – | – | – |
Trend Analysis
The keyword “Glean AI” has the highest search volume with 6600 searches, indicating significant interest in this specific term related to the company. Other keywords such as “Generative AI platform” (480 searches) and “Enterprise AI solutions” (210 searches) also show a reasonable amount of search activity. This suggests an increasing interest in AI-based enterprise solutions and generative AI technologies.
Next, I will use the google_search_tool and url_retriever tools to investigate why this trend is observed for Glean.com.
Review
Customers
Here are notable companies using Glean software and examples of how they leverage it in their operations:
- Geneoscopy: This company transformed its financial operations with Glean.ai, achieving over $100K in annual savings. They automated accounts payable and ensured a smooth transition from QuickBooks to Sage Intacct, boosting efficiency and accuracy.
- Fynn.io: A senior living care management platform, Fynn.io optimized its accounts payable process using Glean.ai, enabling significant operational efficiency.
- Findigs: This company enhanced its financial management by integrating Glean.ai with Ramp. They improved visibility and shifted their spend culture, automating finance operations.
- Lendflow: Lendflow streamlined its accounts payable workflow using Glean AI, which allowed their growing team to increase efficiency and reduce manual work.
- IOU Financial: As a business lender, IOU Financial utilizes Glean AI to automate their accounts payable process, resulting in substantial efficiency gains.
- Sturdy Exchange: The NFT platform adopted Glean AI to improve its accounts payable processes, allowing the CFO to focus on strategy and growth.
- Pure Storage: They have found Glean to be the most valuable tool for information retrieval, significantly improving workflow efficiency.
- Wealthsimple: The company uses Glean to help teams find information faster, enabling engineers to solve incidents more efficiently and enhancing overall experience.
- Grammarly: They benefit from Glean’s capabilities to uncover important product documentation, improving their support operations.
- Duolingo: Glean helps this educational technology company manage knowledge effectively across its teams.
These companies demonstrate the versatility and efficiency of Glean software in improving financial operations, enhancing team collaboration, and facilitating knowledge management across various industries.
Alternatives
Here is a comparison of alternative software options to Glean:
| Software | Features | Pricing | Target Audience |
|---|---|---|---|
| Unleash | – Wide compatibility with Slack, MS Teams, Salesforce, etc. – Fast integration (14 days) – Granular data control – High customer support rating (9.9 on G2) | Pricing available upon request | Businesses looking for integrated knowledge management and collaboration tools |
| Coveo | – AI-powered search – Machine learning for relevance – Real-time analytics – Customizable interfaces | Pricing available upon request | Enterprises needing advanced search capabilities |
| Docket AI | – AI Sales Engineer – Automated knowledge management – Conversational intelligence | Pricing available upon request | Sales teams seeking to improve win rates and efficiency |
| Elastic Search | – Real-time search and analytics – Highly scalable – Open-source | Free with optional paid features | Developers and organizations with technical expertise |
| Lucidworks Fusion | – Enterprise search capabilities – Data discovery features – AI-driven insights | Pricing available upon request | Large organizations needing comprehensive search solutions |
| ClickUp | – AI work management – Task management and collaboration – Customizable workflows | Free for basic use; Premium plans available | Teams looking for all-in-one project management |
| Google Cloud Search | – Cloud-based knowledge management – Integration with Google services – Natural language processing | Pricing available upon request | Organizations heavily using Google Workspace |
| Guru | – Knowledge sharing and collaboration – Browser extension for easy access – Analytics on content usage | Pricing available upon request | Teams focused on knowledge retention and sharing |
| GetGuru | – Real-time knowledge management – Integrations with various tools – User-friendly interface | Pricing available upon request | Teams needing streamlined access to information |
| Bloomfire | – Community-driven knowledge sharing – Q&A capabilities – Content management tools | Pricing available upon request | Organizations wanting to leverage collective knowledge |
Comparing FlowHunt with Glean
FlowHunt and Glean share common ground in AI-powered knowledge retrieval and workflow enhancement. While Glean focuses on enterprise search to unify data, FlowHunt offers a no-code visual builder, enabling users to design tailored solutions like chatbots and task automation agents using its “Flows” and “AI Agent” features. With modular tools and seamless integrations, FlowHunt empowers users to create personalized and versatile solutions, making it a robust alternative to Glean.
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