The Chat Input is the starting point of every chatbot flow. This component represents all messages coming from the user. Without it, the chatbot would not work, as it wouldn’t have any material to work with.
What is the Chat Input
Each chatbot reply starts with a user prompt. For example, a customer may ask the simple query: “How does your product compare to the competition?” This is the input. There can only be one input component per flow, and anything the user says during the chat goes through this component.
The bot then arrives at an output answer by running this query through all the subsequent components, such as specific document sources, LLM models, visualization options, and more.
As it’s always the starting point, there is no handle on the left side. The right-side handle can be connected to any component that takes text as input. To see the options, just hover over the connector handle.
