Chatbots are a way to bring your flows to life and make them publicly accessible. From customer service bots providing 24/7 care to niche automation tools, you can easily deploy your Flow by embedding it into your website as a chatbot.
How to create a Chatbot
- Go to Chatbots and click + Add Chatbot.
- A popup will appear:
Chatbot Title: This is your chatbot’s public name. It will appear at the top of the chatbox.
Used Flow: Pick which Flow the chatbot will be based on.
Chatbot Status: Disable the bot instead of having to delete the integration code from your website.
URL Suffix: Add tracking suffixes.
Rate limit messages per minute: Limits the output per minute, stopping attacks and ensuring malicious actors cannot misuse your public chatbot.
- Click Add New Chatbot.
- You’ll see your newly created chatbot in the Chatbots list. From here, you can edit the chatbot, delete it, or launch the Flow editor.
How to add a Chatbot to your website
- Click the Integrate button. You’ll receive an integration code:
- Paste the code into your HTML footer.
This is what the bot will look like integrated into your website:
Frequently Asked Questions
What is the difference between Flows and Chatbots?
The Flow is the brain and logic behind your Chatbot. The Chatbot is simply the outer layer, an interface allowing you to interact with Flows in human language.
Do I need to delete the integration code to remove the Chatbot from my website?
If your bot malfunctions or you need to make some changes, you don’t need to delete the whole code from your website. All you have to do is disable the Chatbot. This hides the Chatbot from your website. You can change it to enabled anytime.
Why should I rate-limit messages?
Whether you choose to do this depends on your use case. Rate-limiting is a security measure that caps the number of requests (chat messages) a user can make per minute. This prevents DDoS attacks and other malicious activity.
