AI for customer service
Build Your AI Customer Service
Design customer service chatbots and tools that reflect your brand voice, leverage your data, and scale with your business.
See What Flowhunt Can Do
FlowHunt’s ever-growing library of AI Tools covers 100+ AI use cases.
Special Offers
Flow used: Customer Service with Special Offers
Gain competitive advantage and boost customer satisfaction by giving out special offers and discounts.
Lead Generation
Have leads sent to your inbox automatically, ensuring you never miss a lead again.
Human Handoff
Seamlessly transfer customer tickets to your favorite customer service solution whenever human interaction is needed.
AI Support That Feels Personal
No matter the language or situation, FlowHunt gives you up-to-date answers, connects to your customer service software, and fits in with your brand.
Turn Insights into Instant Answers
The chatbot learns your knowledge, providing relevant responses with the depth and detail only you can provide. Handle routine inquiries and break information silos with instant knowledge from relevant articles, documents, or even videos.
Human Touch At The Ready
Ensure no customer queries go unsolved. Your AI tackles the simple stuff, and when it’s time for the human touch, it transfers complex issues to human agents through integrations with the most popular customer service platforms.
Gather Leads While You Sleep
Your AI customer service chatbot works around the clock, handling customer requests, capturing leads, and instantly notifying you. Sleep easy knowing your next potential customer is already in your inbox.
Multilingual Out-Of-The-Box
Provide exceptional service by making every customer feel at home with no manual setup necessary. The AI-powered chatbot automatically detects the user’s preferred language and reliably answers queries in over 100 languages.
Your New Customer Service Team Member
Make your chatbot more than just a tool! Provide personalized experiences by teaching it your brand’s language and giving it a personality that fits right into your customer service team.
What Sets FlowHunt Apart
| ChatBot | FlowHunt | Intercom's Fin | ProProfs | Userlike | |
|---|---|---|---|---|---|
| AI Agents | — | Y | Y | — | Y |
| Agents crews | — | Y | — | — | — |
| Visual workflow Builder | Y | Y | Y | Y (only in pro) | — |
| Human handoff | Y | Y | Y | — | Y |
| Lead generation | Y | Y | Y | Y | Y |
| Knowledge base | Y | Y | Y | Y | — |
| FAQs | Y (only in pro) | Y | Y | Y (only in pro) | Y |
| Upload documents | — (only in pro) | Y | Y | — | — |
| Custom prompting | — | Y | Y | — | Y |
| Multiple language models | — | Y | — | — | — |
| Custom language models | — | Y | — | — | — |
| Custom branding | Y | Y | Y | Y | Y |
| History and analytics | Y | Y | Y | Y | Y |
| Custom building services | — | Y | — | — | — |
| Free trial | 14 days | 7 days | 14 days | 15 days | 14 days |
| Price | Starts at €52/month | Starts at €10/month | Starts at €29/month per user (Automation Flows not included) | Stats at €19.99/month per user (Free option available) | Starts at €95 |
Kick things off the easy way
Discover our customer service AI-powered tools and templates.
FlowHunt’s Lead Generation Chatbot captures leads and provides real-time answers from a built-in knowledge base. It collects user details, sends email notifications, and integrates with customer service tools. Customize it for seamless client engagement.
Enhance AI customer service with FlowHunt’s Chatbot and LiveAgent integration for seamless human handoff, ensuring personalized support for complex queries. Try it free to boost efficiency and customer satisfaction.
FlowHunt’s AI-agent-powered ChatBot handles general inquiries using website data, uploaded documents, and Google search. It directs users to human support if needed and integrates with customer service software for seamless communication.
How it works
Step
Connect your knowledge
Get real time information from websites, knowledge base articles, uploaded documents, videos, and pictures.
Step
Create a Flow
Create automation Flows by connecting intuitive no-code components or get a head start with our ready-made templates.
Step
Create a Chatbot
Deploy Flows as user-friendly chatbots. Make it your own by customizing the branding, welcome messages and proactive FAQs.
The results speak for themselves
up to
93%
of routine customer questions resolved
up to
30%
more leads gathered
up to
25%
higher customer satisfaction
up to
10hours
per customer service agent saved weekly
Frequently Asked Questions
What is FlowHunt?
FlowHunt is a no-code AI-powered platform for building tools and chatbots. It is designed for flexibility and modularity, providing ready-to-use templates and hosting all your AI needs on a single platform. The visual editor lets you create intuitively and without any coding skills.
What is an AI chatbot?
An AI chatbot is a software application you can talk to. Thanks to natural language processing and machine learning, it can understand human language, learn from it, and respond to it meaningfully. Based on its programming and knowledge, it can handle routine and complex queries or perform routine tasks for you.
How is AI used in customer service?
AI Customer service is much more than just conversational AI chatbots for answering routine questions. With the ability to process, categorize and analyze vast amounts of data, it benefits all customer service operations. It can be a great assistant to your customer service reps by analyzing customer intent and sentiment, updating CRMs, or retrieving internal knowledge base data.
Why should I use AI-powered customer service tools?
Customer expectations are higher than ever, and customers want fast and professional responses. Luckily, today’s generative AI models can utilize your knowledge bases, provide reliable answers in many languages, point customers to self-help options, and transfer complex customer issues to human agents when necessary. This greatly boosts customer experience in comparison to old-timey rule-based chatbots. Moreover, chatbots work 24/7, reducing response times and agent burnout.
Can the AI chatbot handle all my customer queries?
As with all AI applications, this is a tool, not a replacement for human agents. While the chatbot is great for routine customer inquiries and common customer issues, it still needs occasional human intervention and supervision. Whenever possible, you should have a member of your customer support team available to take complex queries, and monitor past customer conversations to clear up any technical issues.
Can I customize the chatbot?
Can the user be transferred to a human agent?
You can connect the Chatbot to your favorite customer service tools for a smooth handoff to human support. A simple click of a button turns the Chatbot into your preferred live chat solution, and the queries land in your inbox immediately.
Can I try your AI chatbot for free?
Of course! You can get a free 5-credit trial. The trial credits are plenty to try out all of FlowHunt's features thoroughly.
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